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Timeline

Our History

 

December 1995

Formation of Caunce O’Hara

Chris Caunce & Martin O’Hara set up Caunce O’Hara & Company (3rd Floor, Mynshulls House, Cateaton St, Manchester) with two phones lines and one mobile phone between them. The very foundations of Caunce O’Hara were forged because Chris and Martin believed that customers were not being treated in the right way, and they set out to change that. Our company DNA began with customer care, and we have been proud to continue to service clients in this way ever since.

 
 

June 1996

The impact of the IRA Manchester bombing

IRA Manchester bomb devasted the area our office was located. The ceilings came down and the windows were blown in, but luckily nobody was in the office with it being a Saturday. Caunce O’Hara was temporarily located at BDO Stoy Hayward / Carpenter Rees and were up and running again by 08:30 on the Monday morning.

 
 

1997

Launch of the Freelancing & Contractors Scheme

Launch of the Freelancing & Contractors Scheme. Caunce O’Hara differentiated their brokerage by being the first to set up a scheme for professional indemnity and liability insurance for freelance contractors, allowing contractors to buy insurance online. As a relatively new start up and small company, we used the internet and email very extensively early on compared to our peers.

 
 

March 1999

New Premises at 9 St James’s Square

Due to the significant growth that they had experienced in the team over a fairly short period of time, Caunce O’Hara made the necessary move to new premises at 5th Floor, 9 St James’s Square, Manchester.”

 
 

2001

Launch of our Umbrella Scheme

The development of the Freelance scheme created a unique opportunity in the Umbrella space. Many of these businesses were, at the time, faced with the inability to get fit for purpose insurance cover for their operations given their highly unique requirements. A fully bespoke tailored product was built by Caunce O’Hara to service this sector. It was the first of it’s kind and a testament to Chris and Martin’s dedication to provide a broking service to customers that was unmatched.

This move has not only reinforced our dedication to the contract and temporary employment sector but has also positioned us as the market leader in the umbrella industry. To this day, we continue to be the foremost provider of insurance solutions to the umbrella sector, showcasing our unwavering commitment and expertise.

 
 

October 2002

New Premises at City Wharf

Monday 7th October 2002 saw Caunce O’Hara relocate to City Wharf on New Bailey Street, located on the banks of the River Irwell. The impressive seven-storey 53,000 sq ft building, formerly Washington House, was purchased by a consortium of co-investors including ourselves, accountants Ford Campbell, Carrwood Barker, and chartered surveyors Ep2.

 
 

2004

Launch of ‘Distinction’, our new proposition for HNW insurance

New product launch from Caunce O’Hara – ‘Distinction’, a prestigious home and contents insurance scheme for the discerning client. Unique in the principle that each client’s requirements should be individually brokered, rather than the call centre offering of many competitors.

 
 

November 2004

Our in-house claims function

Diane Bradford joined the business and we saw the formation of our in-house claims function.  We are proud to say that we still have one of the most experienced claims teams in the industry, and our ability in this key area has been proven time after time.

 
 

Summer 2005

Charity Golf Day

We started supporting Beechwood Cancer Care back in 2005 with our annual golf day and have been delighted to be able to continue supporting their important work ever since. Beechwood is a special charity, offering free support to those affected by cancer, and their loved ones. Their specialists provide a range of support from one-to-one counselling to group sessions, whether you’re at the very beginning of a diagnosis or have finished treatment.

 
 

2006

First staff team building trip abroad

First ever staff trip abroad to Riga and what would prove to be the first of many. Destinations over the years have included Barcelona, Copenhagen, Palma and Bruges, to name but a few. No other broker was doing this at the time and it was another way for the business to give back to its amazing team, helping to form lasting memories and life long friendships.

 
 

September 2007

Insurance Age UK Broker Awards 2007

At the Insurance Age UK Broker Awards 2007 Caunce O’Hara won ‘Most Effective Use of E-Business’ in recognition of the new scheme developed to meet the growing demands of a niche market.

 
 

2008

RSA acquire a 30% shareholding

In recognition of our reputation in the industry, RSA made a significant investment in Caunce O’Hara by acquiring a 30% shareholding in our business. This allowed us to continue delivering the exceptional service and innovative solutions our clients have come to expect, while benefiting from the support and resources of an industry leader like RSA.

 

 
 

2010

Insurance Institute of Manchester Awards 2010

At the Insurance Institute of Manchester Awards in 2010, Caunce O’Hara picked up the accolade of ‘The General Broker of the Year Award’.

 
 

March 2010

Our in-house Risk Management function

Steve Haines joined the business thus giving us Risk Management capability. Our risk management service distinguish us from other brokers, and help our clients to take a positive approach to loss prevention. Another pioneering move by Chris and Martin which put client needs first.

 
 

2012

New premises at 82 King Street

Further development of the team meant it was necessary to move premises again, this time to 82 King Street, Manchester.

 
 

2015

15 years of support for Sale FC

Caunce O’Hara have sponsored Sale FC almost since our formation, and this support continues to this day.  Our staff regularly enjoy the hospitality at the home games, cheering on the team.  We are now proud to be the main shirt sponsors of the Sale FC 1861 women’s team, who were one of the first women’s rugby teams formed.

 
 

2016

Support for Speed of Sight

We are proud to be one of the longest standing sponsors of the Speed of Sight charity, who do magical work in transforming the lives of people of all ages and abilities, through inclusive driving experiences.  We support them both directly through our fundraising efforts, and through membership of their Inspire 25 Club.

 
 

February 2016

Celebrating 20 Years of Caunce O’Hara

The team celebrated their 20th anniversary in style whilst away on a team building trip in Palma (a couple of months late).  Although a few of the faces have changed over the years, the We Care philosophy that started the business has never wavered.

 
 

September 2017

Caunce O’Hara Sports Day!

We held a Sports Day at Sale FC, as an opportunity to bring together clients, suppliers and insurers.  Events included tug of war, dodgeball, three-legged racing, wheelbarrow racing, egg and spoon, 100m dash and plenty more!  All funds raised on the day were donated to Claire House Children’s Hospice.

 
 

April 2019

Appointment of Andy Wells to position of Director

Andy joined the business in 2014 and held a variety of sales positions, before being appointed to the board in 2019.  Over the years, Andy has been influential in shaping the development of Caunce O’Hara into the business it is today, whilst remaining passionate about it’s legacy as a service focussed professional advisory practice.  Caunce O’Hara is a business which Andy cares deeply about.  His ambition is to continue building on it’s fantastic reputation, making it one of the most recognised names in the industry.

 
 

November 2019

Sale of Freelancers & Contractors Scheme to Markel Ltd

The freelancers and contractors scheme was sold to Markel Ltd, who retained the business name Caunce O’Hara & Company.  This led to the formation of Caunce O’Hara Insurance Brokers Ltd (COHIBL), as you know us now, and meant that we were once again 100% owned by our Directors.  The Corporate side of the business, along with Umbrella, Commercial and High Net Worth departments, were all retained and a new home was found at 81 King Street, Manchester.

 
 

February 2022

Appointment of Ben Leeson to position of Director

Ben Leeson, who initially joined the business in March 2008, was appointed to the board of directors. Over the years and through various positions, Ben has demonstrated exceptional leadership and strategic vision, contributing significantly to the company’s growth and success.

 
 

February 2023

A new home at 19 York Street

We moved into our current premises at 19 York Street, due to expansion of the team. Our new home is a lot more fitting to the business, including areas for collaboration and staff entertainment.

 
 

April 2023

Launch of our Employee Benefits department

Launch of Employee Benefits department. A new direction for Caunce O’Hara Insurance Brokers Ltd dedicated to revolutionising the benefits landscape by tailoring solutions that cater to the distinct needs of each client and their workforce.

 
 

October 2023

Support for Reuben’s Retreat

Reuben’s Retreat are a charity based in Glossop that provide the most amazing support to families who have suffered the loss of a child, or have a child living with medical complexities. We were delighted to be able to support them in securing a donation of £5,000 from the Aviva Community Brokers Awards in 2023 and have continued to support them ever since through their golf events and annual REUBall.

 
 

June 2024

Corporate Adviser Awards finalists

Corporate Adviser Awards 2024 (finalists in the categories of Best Health & Wellbeing Solution, Best Health & Wellbeing Innovator, and Corporate Adviser Firm of the Year 2024)

 
 

March 2025

10,000 trees planted with Ecologi

10,000 trees planted! In a time of climate change, we partnered with Ecologi – an organisation who help compensate towards our carbon footprint by funding climate projects and planting trees in some of the most heavily deforested areas.  We plant two trees for every policy that is renewed with us each month and have so far planted over 10,000 trees in various projects around the world. You can view our COHIBL forest here.

 
 

July 2025

Worldwide Finance Awards

Worldwide Finance Award winners for the second time, in the categories of ‘Insurance Broker of the Year 2025 – North West England’ and ‘Customer Service Excellence Award 2025’

 
 

2025

Thirty Years of Partnership

Chris Caunce and Martin O’Hara celebrate thirty years of partnership in business this year.  As proud owners of what remains a truly independent business with clients at the forefront of everything they do, they are excited about what the business will achieve in the future, happy in the knowledge that the name Caunce O’Hara will be around for many years to come.

 
 
 

A Special Thank You

As we reflect on the past three decades, Chris and Martin would like to highlight some of the key people who have played an influential role in our journey. They would like to thank the following people, now retired from Caunce O’Hara: –

Keith Scowcroft

Stuart Laing

Alan Bridgett

Adrian Stewart

David Schofield

Nick McShane

Thank you all for the part that you played in shaping Caunce O’Hara’s story and for the support that you provided to the business during your time with us.